This privacy declaration is applicable to (i) the personal data gathered by Bureau Mignolet, with registered office at Cornet de Grezstraat 19 (CBE BE0453 653 036) (hereafter “Bureau Mignolet” or “we” or “us“) through https://www.bureaumignolet.be/(hereinafter “Website“) and (ii) to its use for the execution of the services provided by Bureau Mignolet and/or (iii) (personalised) marketing applications by Bureau Mignolet.
Bureau Mignolet considers the safeguarding of your privacy and the protection of your personal data to be matters of the utmost importance. With this privacy statement (hereinafter “Privacy Statement“), Bureau Mignolet wishes to inform the person whose personal data is being processed (hereinafter “you” or “your“) in detail about the processing by Bureau Mignolet and related rights.
1. Acceptance of the Privacy Statement
When you visit the website, your personal data will be stored by Bureau Mignolet. This Privacy Statement is made available to you upon every visit to the website and must be accepted explicitly. We recommend that you read this Privacy Statement thoroughly. If you have any questions about our Privacy Statement, please send them to the above address or e-mail them to info@bureaumignolet.
3. What personal data do we collect from you?
When you visit the website, we collect your technical information. This mainly means your IP address, browser type, geographical location and operating system and information related to your browsing behaviour. When you contact us via the contact form, we collect your identity data. This includes your name and e-mail address.
4. How do we collect personal data from you?
We collect your personal data in different ways:
- Technical information via cookies; When you visit our Website, we collect the aforementioned technical information via cookies (see point 3).
- Your identity details via the contact form?
5. Why do we collect and process your personal data? (purposes)
The processing of personal data is part of our policy to correctly handle questions and requests for information, to implement process improvement and to support communication. In particular, the processing of personal data is necessary for:
1. Analyses for process improvement, development of products and services and market research;
Bureau Mignolet strives to deliver a Website and services of the highest quality. This means that it is necessary for Bureau Mignolet to carry out statistical research in order to make adjustments wherever necessary. Bureau Mignolet may use customer data for this statistical research. The research results are only reported on an aggregated basis. This means that the results cannot be traced back to individual customers in any way.
2. To support communication and campaigns via social media;
Bureau Mignolet likes to engage in dialogue with its customers and visitors to the Website about products and/or services through the Internet and its own social media channels.
The aim is to provide useful and relevant information and/or to answer questions. To do so, Bureau Mignolet actively follows online and social media channels. Bureau Mignolet follows discussions on these channels, participates in them and answers individual, relevant questions. Bureau Mignolet expressly reserves the right not to respond to every question or comment. Therefore, no rights can be derived from responding or not responding to the substance of a question or comment.
3. Handling questions and requests for information
If you contact Bureau Mignolet’s support desk because you have a question or complaint, we will note your contact information and your question or complaint.
Bureau Mignolet may ask you to provide more personal data if we consider this necessary in order to answer the question or settle the complaint. The Personal Data provided will be used for handling the question or complaint.
6. May we process your personal data? (Legal basis)
We may process your technical information as part of our legitimate interest to continuously improve our Website and services.
We may process your personal data in order to execute our agreement.
It is also in our legitimate interest to process your personal data as part of analyses for process improvement, the development of products and services and market research.
We may also process your personal data in order to send you a newsletter and/or (personalised) marketing: if you have subscribed to Bureau Mignolet’s newsletter and given us permission to send you newsletters. This permission may be withdrawn at any time.
7. Which third parties have access to your data?
If necessary for the fulfilment of the intended purposes, your personal data will be shared with third parties: for example, the developer of our website, the printer of personalised invitations, etc. We guarantee that all third parties will take the necessary technical and organisational measures to protect your personal data. Bureau Mignolet will not sell, rent or make your personal data commercially available to third parties, except with your prior express consent.
8. Access to and alteration of personal data
If you would like to know what personal data Bureau Mignolet collects and uses from you, you can ask Bureau Mignolet to send you an overview of this.
Bureau Mignolet will ask you to submit a copy of an identity document. You can submit an access request at firstname.lastname@example.org. Bureau Mignolet will respond to your request in writing within two (2) weeks via the e-mail address provided.
If you wish to have your personal data corrected, supplemented, deleted and/or blocked on the basis of the overview, please send us a new request. Bureau Mignolet will also respond to this request within two (2) weeks. You can also view and, if necessary, change your Personal Data at any time by e-mailing email@example.com